Privacy Policy

The Fastmath website and game platform, a provider of mental arithmetic and mathematical reasoning games (“Fastmath” or “we”), understands the importance of your personal data and your fundamental rights as a data subject. This Privacy Policy explains how we collect, use, or disclose your personal data, the purposes of processing, and your rights as a data subject. We confirm that we will follow this Policy and applicable law to protect your personal data. If you do not consent to the collection, use, disclosure, and/or other processing of your personal data as described in this Policy, please stop using or accessing our Fastmath services.

1. Definitions

“Personal data (general)” means information relating to a person that enables that person to be identified, directly or indirectly, but excludes information specifically concerning a deceased person.

“Processing” means any action involving the collection, use, disclosure, deletion, or destruction of personal data.

2. Collection of personal data

1. We collect personal data directly from you when you visit, register for or update a Fastmath account, participate in website message boards, submit comments or complaints, take part in surveys or questionnaires, contact us with an inquiry, use the Website or games, purchase packages or games through our Website, or use our services or social media channels. The categories of personal data we may collect include:

   1. Personal information, such as your first and last name.
   2. Contact information, such as your address, telephone number, and email address.
   3. Account information, such as your username and password, images, and information about your use of Fastmath services.
   4. Transaction and financial information, such as purchase history, credit card details, and bank account details.
   5. Technical information, such as your IP address, cookie ID, and website usage history, for technical improvements and repairs, including, but not limited to, fixing game defects.
   6. Information about communications with others and interactions between users. We collect information about your interactions with other users, such as screenshots or conversations.
   7. If you register using a social media account, such as Facebook Login or Google Sign-in, or connect your account to a social media account, we may access information about you that you have voluntarily provided to that provider in accordance with its policies.
   8. Any other information you provide to us that constitutes personal data under data protection law, regardless of its format or the channel through which it is provided.

2. If you are under 20 years old or have limited legal capacity, we may need your guardian’s consent to collect, use, or disclose your personal data, unless otherwise permitted by law. If we learn that we have collected a minor’s personal data without their guardian’s consent, we will delete that data from our servers.

3. Purposes of collecting, using, and processing personal data

When you use the Fastmath Website and games through your account, we may need to collect, use, and disclose personal data to the extent necessary to provide services under Fastmath’s Terms and Conditions. We process personal data for the following purposes and on the following bases:

• Performance of a contract with you as the person requesting services: To register you and create an account for the Fastmath Website and games, we use information provided in the account registration form or through your social media account. We also use it to enable transactions. If you wish to purchase a premium package, special in-game items, or other services, we use your financial information to process payment.

• Legitimate interests: For internal administration, management, and analysis of Website and game usage, or to ask for feedback, so that we can develop the game system, improve services, provide a smooth experience, and maximize the benefit you receive. This also includes promotions and marketing suited to users without identifying them.

• Compliance with laws and government regulations: For example, responding to a government official’s request concerning a dispute or unlawful conduct. We disclose personal data only when we believe in good faith that the disclosure is lawful and permitted by law.

The purposes for which we may or will collect, use, disclose, or otherwise process your personal data depend on the circumstances and may not be listed above. We will inform you of those purposes when obtaining your consent, unless the law permits us to process your personal data without first obtaining it.

4. Disclosure of personal data

The personal data we collect and use may be disclosed to the following persons or organizations:

1. Our contractors, agents, and service providers, including, but not limited to, third-party cloud providers located in Thailand or abroad, information system administrators, developers of the platform and related information systems, and customer service staff for the Fastmath Website and games, acting as data processors.

2. Courts, investigators, banks or other financial institutions, and authorities with legal powers and duties to investigate, request or access data, or order us to disclose it.

3. Other persons. Your profile picture, name, and information about your activity in our Services and games may be visible to other users of our Services or Website, such as in multiplayer games and third-party services. For example, your game results and profile information may be visible to other users. If you choose to connect to a social media website such as Facebook, they may also be visible to other users of that website.

5. Retention of personal data

We determine retention periods based on the duration of our relationship with you and the services we provide, or the period necessary to fulfill the purposes described in this Policy. We may need to retain data longer where required by law. When it is no longer necessary or the relevant period ends, we will delete, destroy, or anonymize the data so that it can no longer identify you.

6. Rights of data subjects

As a data subject, you have the following rights to the extent permitted by law:

1. Withdrawal of consent: You may withdraw consent to our processing of your personal data at any time. We may continue processing it if another legal basis applies.

2. Access: You may access your personal data and request a copy from us.

3. Rectification: You may ask us to correct your personal data so that it is accurate, up to date, and complete.

4. Erasure: You may ask us to delete, destroy, or anonymize your personal data. We may continue processing it if another legal basis applies.

5. Objection: You may object to processing based on our legitimate interests. You may also object to processing for marketing purposes and related collection of useful information.

6. Data portability: You may request that your personal data be transferred to another person.

7. Restriction of processing: You may ask us to suspend processing, for example, while you request correction of your data or ask us to establish our reasons or legal basis for processing it.

8. Complaint: You may complain to the Office of the Personal Data Protection Committee if we breach or fail to comply with the Personal Data Protection Act.

7. Tracking technologies and cookies

We use cookies or similar technologies to make your experience more complete and efficient, improve access to products and services, provide suitable advertising, and monitor usage. We use cookies to identify and track Website users and access to our Website. If you do not want cookies stored on your computer, you can configure your browser to reject them before using the Website.

8. Security of personal data

We maintain appropriate security measures consistent with the confidentiality of personal data to prevent loss and unauthorized or unlawful access, destruction, use, alteration, modification, or disclosure, in accordance with data security standards.

9. Personal data breach notification

If a breach of your personal data occurs, we will notify the Office of the Personal Data Protection Committee without delay and, where feasible, within 72 hours of becoming aware of it. If the breach poses a high risk to your rights and freedoms, we will notify you without delay, together with remedial guidance, through channels such as the Website, email, telephone, or letter.

10. Contact us

For questions about this Privacy Policy or to exercise your rights, please use the Contact us section or email [email protected].

11. Changes to this Privacy Policy

We reserve the right to update, change, or amend all or part of this Privacy Policy in the future, as appropriate and in accordance with the law. We will announce any updates, changes, or amendments through the Fastmath Website as appropriate.

This Privacy Policy takes effect from February 2024 and remains in effect until it is updated, changed, amended, or withdrawn.